📑 Privacy Policy – ESPKeys.com

Laste Update:

Welcome to ESPKeys.com.
We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, create an account, or make a purchase.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. About ESPKeys.com

ESPKeys.com provides digital products, including:

  • Software license keys
  • WordPress themes & plugins
  • Scripts, source codes, and tools
  • Digital downloads and activation keys

All products are delivered digitally via email and user accounts.
No physical items are shipped.

2. Information We Collect

We collect certain information to process orders, improve site performance, and provide customer support.

2.1 Information You Provide

When you make a purchase or create an account, you provide:

  • Full Name
  • Email Address
  • Billing Information (only for order processing)
  • Order Details
  • Support Tickets or Messages

We do not store your full payment card details—payments are handled securely by third-party gateways.

2.2 Automatically Collected Information

When you visit our website, our system automatically collects:

  • IP Address
  • Browser type & device type
  • Cookie data
  • Pages visited
  • Referring website
  • Time spent on pages
  • Login activity
  • Error logs for troubleshooting

This data helps us enhance website performance and security.

2.3 Cookies & Tracking Technologies

We use cookies to:

  • Maintain user sessions
  • Store cart items
  • Improve website functionality
  • Personalize user experience
  • Analyze website traffic
  • Prevent fraudulent activity

You may disable cookies in your browser, but some features may stop working.

3. How We Use Your Information

We use collected information for:

âś” Processing your orders

  • Sending digital items, license keys, and download links
  • Sending order confirmations and invoices

âś” Account management

  • Allowing you to access your purchase history
  • Providing customer support

âś” Site improvements

  • Improving performance and usability of our store

âś” Fraud prevention

  • Detecting suspicious or unauthorized activities

âś” Marketing communications (optional)

We may send newsletters or promotions only if you subscribe.
You can unsubscribe anytime.

4. How We Share Your Information

Your personal information is never sold or traded.

We only share it with:

4.1 Payment Gateways

To complete your purchase, your data may be shared with:

  • Razorpay
  • PayPal
  • Stripe
  • Crypto payment processors
  • Local payment gateways

These platforms have their own privacy policies.

4.2 Email Service Providers

We use email systems to send:

  • Order confirmations
  • Delivery emails
  • Password resets
  • Support replies

4.3 Security & Anti-Fraud Tools

To ensure account safety, we may use:

  • IP verification
  • Login protection systems
  • Anti-bot tools
  • Server-level security

4.4 Legal Compliance

We may share data only if required by:

  • Law enforcement
  • Court order
  • Government authority
  • Fraud investigations

5. Data Storage & Security

We implement strict security measures:

  • Encrypted database
  • SSL secure website
  • Firewalls & malware protection
  • Two-factor authorization on admin accounts
  • Limited admin access

We never store:

  • Complete credit/debit card numbers
  • CVV codes
  • Banking passwords

6. Data Retention

We retain user data only as long as necessary:

  • Order history: Lifetime (required for license re-delivery & support)
  • Support messages: 1–3 years
  • Email records: Until you unsubscribe

If you want us to delete your account, you may request it anytime.

7. Your Rights

Depending on your country (GDPR, CCPA, etc.), you may request:

âś” Access to your personal data

âś” Correction of inaccurate data

âś” Deletion of your account

âś” Download/export of your data

âś” Opt-out of marketing emails

âś” Restrict data processing

To make a privacy request, contact us at support@espkeys.com.

8. Third-Party Links

Our website may include links to third-party websites.
We are not responsible for their privacy practices, content, or security.

9. Children’s Privacy

Our services are not intended for users under 13 years of age.
We do not knowingly collect information from minors.

10. International Users

Your information may be stored on servers located in:

  • India
  • Singapore
  • Europe
  • USA

By using our website, you consent to data transfer outside your country.

11. Updates to This Policy

We may update this Privacy Policy at any time.
Changes become effective immediately once published.

We recommend checking this page regularly for updates.

12. Contact Information

If you have questions about privacy or data usage, contact us:

📧 support@espkeys.com
📍 Business Hours: Monday – Saturday, 10 AM – 6 PM (IST)